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Nair Systems is currently looking Salesforce Business Analyst our Qatar operations. Required Qualifications • 4 - 6+ years’ experience as Salesforce Business Analyst • Strong understanding of CRM-driven business processes • Experience in regulated or enterprise environments • Hands-on familiarity with Salesforce capabilities • Strong documentation discipline Preferred • Salesforce Business Analyst Certification • Agile / Scrum certification • Experience with large user base (300+ users) • Experience working with multiple system integrations Key Competencies • Structured thinking • Process redesign capability • Stakeholder management • Strong written documentation • Business-value orientation Key Responsibilities Conduct workshops with stakeholders across departments • Document current and future state processes • Identify inefficiencies and automation opportunities • Map regulatory and compliance requirements into system workflows Requirements & Solution Design • Translate business needs into detailed functional requirements • Create user stories and acceptance criteria • Collaborate with Admin and Developer on solution feasibility • Ensure alignment with enterprise architectural standards Backlog & Governance Management • Manage Salesforce enhancement backlog • Prioritize initiatives based on impact and ROI • Facilitate change control discussions • Prevent direct business-to-developer bypass Testing & Adoption • Coordinate UAT cycles • Define test cases • Support training materials and user enablement • Drive adoption metrics and feedback loops Joining time frame: 2 weeks (maximum 1 month) Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at nishanthini.suda@nairsystem ...