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Nair Systems is currently looking Ivanti Developer for our Qatar operations with the following terms & conditions. Required Qualifications & Skills • Bachelor’s degree in Computer Science, Information Systems, or related field. • Hands-on experience with at least one ITSM platform (preferably Ivanti). • Strong knowledge of APIs, REST, SOAP, web services, and integration patterns. • Experience with scripting languages (JavaScript, Python, PowerShell, or similar). • Familiarity with middleware and integration tools (ServiceNow IntegrationHub, MuleSoft, Boomi, Azure Logic Apps, etc.). • Knowledge of ITIL v4 practices and ITSM processes (Incident, Problem, Change, Asset, CMDB). • Strong understanding of databases (SQL/NoSQL) and data structures. • Good troubleshooting, debugging, and problem-solving skills. • Experience with version control (Git) and CI/CD pipelines. Key Responsibilities • Design, develop, and maintain integrations between ITSM tools (Ivanti , ServiceNow, BMC Remedy, etc.) and enterprise applications (ERP, CRM, HR, Monitoring tools, CMDB, etc.). • Configure and develop APIs, web services, and middleware components to support ITSM processes. • Work closely with ITSM process owners (Incident, Change, Problem, Asset, CMDB) to gather integration requirements. • Develop and customize workflows, business rules, and automation scripts within the ITSM platform. • Ensure integrations adhere to data quality, performance, and security standards. • Troubleshoot and resolve integration-related incidents, including connectivity, data flow, and process issues. • Maintain technical documentation of all integration configurations and workflows. • Support platform upgrades, patching, and migration activities to ensure integrations remain functional. • Collaborate with cross-functional teams (IT Operations, Security, Application teams, etc.) to ensure smooth service delivery. • Develop reports, workflows, scripts, and complex queries within various enterprise service management software tools • Develop enterprise class monitoring and event management integrations and triggers to a single view and alerting channels • Support and maintain service management and Assets management software tool versions and patches • Support and maintain IT configuration management databases, and integrate federated data to a holistic configuration management system • Develop service dependency maps through physical and logical configuration item relationships • Support and deliver IT operational processes manually and through task automation tools Joining time frame: 2 weeks (maximum 1 month) Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at nishanthini.suda@nairsystem ...