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Nair Systems is currently looking for Business Analyst – Cards & Payments (Payment Gateway) for our Qatar operations with the following Skill set and terms & conditions. Role Summary: The person should be Senior Business Analyst to lead key initiatives in the Cards & Payments domain. The person should be bridge the gap between business needs and technical delivery teams to design, document, and deliver end-to-end payment solutions with a focus on innovation, regulatory compliance, and operational efficiency. Key Responsibilities: * Lead the end-to-end analysis and documentation of business requirements for card issuance, merchant acquiring, POS/e-commerce transactions and settlement flows. * Act as the SME for payment platforms including Base24, Prime, MPGS, CYBS and other card switches/payment gateways. * Manage reconciliation and settlement processes, dispute lifecycle, and chargeback handling across Visa, Mastercard, and NAPS. * Collaborate with internal IT, vendors, and stakeholders to design scalable solutions aligned with business strategy. * Translate complex business problems into structured user stories, BRDs, FSDs, and process flowcharts. * Ensure regulatory and compliance alignment with QCB, PCI-DSS, and global card scheme mandates. * Prepare and execute SIT plans, test scenarios, and coordinate with UAT and go-live readiness. * Provide analytical insights to improve transaction approval rates, reduce fraud, and enhance customer experience. * Work with product owners, business team, CMO, and vendors to gather business requirements related to payment systems. * Align Payment gateway requirements with business and technical needs. * Provide ongoing support after payment gateway implementation to ensure smooth operation. * Analyze and provide solution for PLV issues, ensuring minimal disruptions in payment processing. * Support the continuous enhancement of payment features based on user feedback. Key Skills & Competencies: * Strong understanding of Cards lifecycle (debit/credit/prepaid), Merchant Acquiring, and 3D Secure flows. * Hands-on expertise with Base24, Prime 4, MPGS, payment gateway APIs, and settlement engines. * Knowledge of SQL, PL/SQL for data validation, analysis, and reconciliation reports. * Experience working in Agile/Scrum frameworks with tools like JIRA and Confluence. * Excellent documentation and stakeholder management skills. * Familiarity with ISO 8583 message formats and card scheme mandates. * Understanding of dispute resolution systems (Visa Resolve Online, Mastercard DDRS). Joining time frame: 2 weeks (maximum 1 month) Should you be interested in this opportunity, please send your latest resume at nishanthini.suda@nairsystem ...